Service Intervals

Service Intervals

Mercedes-Benz service intervals have been set to ensure you get the best performance from your vehicle over its life.

  • Sprinter: 30,000km / 1 year (whichever comes first)
  • Vito/Valente: 25,000km / 1 year (whichever comes first)
  • V-Class: 25,000km / 1 year (whichever comes first)
  • X-Class: 20,000km / 1 year (whichever comes first)

Below you will find an example of the items covered during a Standard A Service (Plus Oil Service) and Standard B Service (Maintenance Service). For this example only, the service sheets relate to Sprinter and Vito models and the items covered may vary between models.

Mercedes-Benz Standard A Service

Additonal maintenance sheets

Body maintenance sheet

Inspection by customer service advisor

Check vehicle for paint, corrosion and accident damage
Enter and confirm completion of service items in Digital Service Booklet (DSB) (if applicable)

Oil service

Engine-oil and filter change

Function/status test

Check seat belts, seat belt buckles and seat belt lock extensions for external damage and proper operation

Leakage and status test

All major assemblies: Engine, transmission, transfer case, front axle, rear axle, steering, power steering pump, brakes
All lines, hoses and sensor cables
All containers, equipment, shock absorbers, front axle ball joints, covers, boots, and protective caps
Auxiliary rubber springs
Check steering mechanism: tie rod, drag link, rubber boots and protective caps

Motor

Replace fuel filter with water separator
Air filter element: Check soiling (air filter with indicator lamp)
Replace air filter element

Wheels, Brakes

Check brake pads for lining thickness and condition of brake disks

Maintenance indicator

Reset service processor

Additional operations

Check water drain bores in floor region of sliding door (first service only)
Mercedes-Benz Standard B Service

Additonal maintenance sheets

Body maintenance sheet

Inspection by customer service advisor

Check vehicle for paint, corrosion and accident damage
Enter and confirm completion of service items in Digital Service Booklet (DSB) (if applicable)

Oil service

Engine-oil and filter change

Lubrication work

Signalling system, indicator lamps
Headlamps, exterior lamps
Windshield wipers, windshield washer system, rear window wiper, headlamp cleaning system
Check seat belts, seat belt buckles and seat belt lock extensions for external damage and proper operation

Function/status test

Signalling system, indicator lamps
Headlamps, exterior lamps
Windshield wipers, windshield washer system, rear window wiper, headlamp cleaning system
Check seat belts, seat belt buckles and seat belt lock extensions for external damage and proper operation
Check seat belts, seat belt buckles and seat belt lock extensions in rear for external damage and proper operation

Leakage and status test

All major assemblies: Engine, transmission, transfer case, front axle, rear axle, steering, power steering pump, brakes
All lines, hoses and sensor cables
All containers, equipment, shock absorbers, front axle ball joints, covers, boots, and protective caps
Auxiliary rubber springs
Check steering mechanism: tie rod, drag link, rubber boots and protective caps

Check and correct fluid level

Check engine cooling system anticorrosive/antifreeze, correct if necessary
Hydraulic brake system
Power steering
Additional battery (in engine compartment)
Windshield washer system

Motor

Check poly-V belt for wear and damage
Replace fuel filter with water separator
Air filter element: Check soiling
Air filter element: Check soiling
Replace air filter element if required

Chassis and body

Replace dust filter for rear- and high-performance A/C
Replace dust filter for heating/ventilation or activated charcoal/combination filter for air conditioning
Trailer hitch: Check function, play and attachment

Maintenance indicator

Reset service processor

Additional operations

Automatic transmission: Oil and filter change
Transfer case: oil change
Front axle oil change
Check charge level of diesel particulate filter (DPF)
Hydraulic brake system: replace brake fluid
Manual transmission: oil change
Rear axle: oil change
Refill with new coolant